You may or may not know but last week Skype wasn’t available for a

couple of days. There were a number of reasons for this and I am

delighted to say that the problem is now well and truly sorted and

everything is back to normal. For those of you who tried to use Skype

during that time but couldn’t, we’re very sorry. For those of you who

didn’t try to use Skype – well thankfully you were not affected but we

want to reassure everyone that Skype is now working happily and the

problem is fixed.

We know we have many faithful users out there who give us feedback

(good and bad) on what we’re doing as a company. The Skype community

makes us what we are. Without you, our users, we simply wouldn’t

exist. We’ve helped people stay in touch with their friends and

family over the past four years without any massive hitch and we want

it to stay that way.

When the unexpected happens, it’s important to remember the people who

stuck behind us and whose loyalty humbled us. I want to thank

everyone for their support, patience and being part of the Skype

community. And for those of you who missed out on using Skype last

week – I want to especially thank you as well.

As a goodwill gesture to all you faithful Skype Pro, Skype Unlimited,

SkypeIn or Skype Voicemail customers, we’re adding an additional seven

days to your current subscription, free of charge. And even if you

didn’t miss out on using Skype last week – you can still have a week

free on Skype, on the house!

So please enjoy it, call your loved ones, friends, family and

colleagues and thanks again.

Talk soon,

The people at Skype


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